Contact

A person, during hours we actually publish

No chatbot pretending to be a person, no callback queue that never calls back. If it is urgent, the phone is faster than any form on this page.

57days

Open Enrollment opens

57d20h04m53s

November 1, 2026. Coverage for next year goes on sale November 1. Until then you need a qualifying life event.

Send us the details

The more specific the better. Naming your state and the deadline you are working against saves an exchange of emails.

Your name

Phone

Optional. Faster for anything with a deadline.

State

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Please do not include Social Security numbers or medical records.

Phone
(833) 227-4390
Fastest for anything time-sensitive. Mon to Fri 8am to 8pm ET, Sat 9am to 3pm.
Email
[email protected]
Best for document questions. We answer within one business day.
Office
1104 Wolcott Row, Suite 300, Columbus, OH 43215
Appointments only. Most of this work is done better on the phone.

Hours

Monday to Friday: 8:00am to 8:00pm ET
Saturday: 9:00am to 3:00pm ET
Sunday: Closed

During the two weeks before December 15 we extend weekday hours to 10pm ET, because that is when the queue is longest and a stalled application does the most damage.

If you are in the middle of a medical emergency

Call 911 or go to the nearest emergency department. Emergency care is covered as in-network under federal law regardless of which plan you hold, or whether you hold one at all. Sort the billing out afterwards. We can help with that part.